Reply templates

Saved replies you can drop into a thread. {{buyer}}, {{item}}, {{account}} are filled in automatically when you pick a template; {{tracking}} stays as a placeholder for you to type.

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Label Account Sort order

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Variables: {{buyer}}, {{item}}, {{account}}, {{tracking}}

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All templates (1)

Label	Scope	Body	Updated
Return label sent order 2	Global	Hi {{buyer}}, A return label has been sent to your eBay messages. Please use it to send the item back, and we'll process the refund as soon as it's received. Thanks, {{account}}	2026-05-04 13:01	Edit