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Message volume, reply rate, and SLA breaches across all connected accounts.
Today
7 messages
Inbound 7
Outbound 0
Reply rate:
0%
(0 / 7)
Last 7d
59 messages
Inbound 39
Outbound 20
Reply rate:
51%
(20 / 39)
Last 30d
159 messages
Inbound 139
Outbound 20
Reply rate:
14%
(20 / 139)
Median first response
3.4d
Daily volume by account
SLA breaches per account
| Account | Breached | Still in window | Open w/ deadline |
|---|---|---|---|
| SVX-Online | 532 | 14 | 546 |
| SKX-online | 38 | 0 | 38 |
| svx-clearance | 17 | 0 | 17 |