tommytechltd
SVX-Online
· item 388166951406 · tommytechltd sent a message about NEW Genuine HP 250/255 (G4/G5) Black Palmrest & UK ENGLISH Keyboard - 813974-031 #388166951406 · overdue
· status: awaiting_reply
Apr 17, 2026
S
SVX-Online
15:01
Hi,
An easy way? Not exactly.
The surest way is to remove your existing palmrest and see what it say on the underside, but if you're not comfortable doing that you might need to get a technician to do it.
As far as I recall, it's down to the power draw of the GPU. This laptop came with four graphics card options. If you know which GPU you have, you should be able to search online to find the power draw or ask in user forums.
You could also try using your service tag on the dell support website to see if it has info on there, but it doesn't always have all the info you need.
I can tell you this for certain: a 60W and an 80W are NOT interchangeable, no matter how similar they look. The difference isn't just cosmetic, and even if the other one fits, it will likely cause permanent damage to your laptop. They made the variants for a reason!
Kind regards,
XS[[735335028][ZKBHVTBXOBPW4]]
An easy way? Not exactly.
The surest way is to remove your existing palmrest and see what it say on the underside, but if you're not comfortable doing that you might need to get a technician to do it.
As far as I recall, it's down to the power draw of the GPU. This laptop came with four graphics card options. If you know which GPU you have, you should be able to search online to find the power draw or ask in user forums.
You could also try using your service tag on the dell support website to see if it has info on there, but it doesn't always have all the info you need.
I can tell you this for certain: a 60W and an 80W are NOT interchangeable, no matter how similar they look. The difference isn't just cosmetic, and even if the other one fits, it will likely cause permanent damage to your laptop. They made the variants for a reason!
Kind regards,
XS[[735335028][ZKBHVTBXOBPW4]]
Apr 22, 2026
S
SVX-Online
12:52
Hi Tomasz,
You can download the invoice directly from your account.
1. Go to My eBay - Purchase History.
2. Locate the item and click View order details.
3. Select Printer-friendly page.
4. In your browser print menu, choose Save as PDF.
Hope this helps, let me know if you have any questions.
Thanks,
Support team SVX Online
XS[[735959349][W7R83LZA1MJYT]]
You can download the invoice directly from your account.
1. Go to My eBay - Purchase History.
2. Locate the item and click View order details.
3. Select Printer-friendly page.
4. In your browser print menu, choose Save as PDF.
Hope this helps, let me know if you have any questions.
Thanks,
Support team SVX Online
XS[[735959349][W7R83LZA1MJYT]]
Apr 23, 2026
S
SVX-Online
08:17
Hi Tomasz
Please send me the email address to send over the invoice.
Kind regards,
Support team
XS[[736070678][W7R83LZA1MJYT]]
Please send me the email address to send over the invoice.
Kind regards,
Support team
XS[[736070678][W7R83LZA1MJYT]]
Apr 24, 2026
S
SVX-Online
08:23
Hi Tomasz,
Invoice has been sent, Let me know if you need anything else.
Kind regards,
Support Team
XS[[736231615][W7R83LZA1MJYT]]
Invoice has been sent, Let me know if you need anything else.
Kind regards,
Support Team
XS[[736231615][W7R83LZA1MJYT]]
Oct 21, 2026
T
tommytechltd
07:53
Please send me a VAT invoice for order 26-15200-60958 via eBay messages, addressed to Tommytech Ltd. Thank you.